Retention Campaign Manager | TPP Recruitment

Retention Campaign Manager

  • £40000 - £43700 per annum
  • London
  • Permanent

Are you passionate about fundraising and ready to take the lead in driving supporter loyalty?

This well-known national charity is looking to recruit a Supporter Retention Campaign Manager to play a pivotal role in their Individual Giving department. You will be part of a successful team with an annual fundraising target of £40 million, working towards inspiring warm supporters to continue their invaluable contributions.

Job title: Supporter Retention Campaign Manager

Salary: £43,700

Location: London

Flexible working pattern, including hybrid working of two days per week in the office

Career development and training opportunities

As the Supporter Retention Campaign Manager, you will:

  • Lead on the planning and project management of warm regular giving and appeals, aiming to secure a minimum annual contribution of £40 million.
  • Manage their loyalty communications, ensuring a seamless supporter journey both online and offline.
  • Review results and extract insights for future optimisation, contributing to the ongoing development of the Supporter Retention programme.
  • Act as the lead contact for key suppliers, fostering strong relationships with print management agencies, freelance designers, and copywriters.
  • Stay abreast of fundraising trends, bringing insights that benefit their creative work.

The experience they are looking for:

  • Passion for fundraising with a commercial understanding of the charity marketplace.
  • Strong project management experience across various direct marketing channels, both online and offline.
  • Proven success in working with external suppliers and leveraging value from supporter databases.
  • Excellent numeracy and analytical skills for budget monitoring and reporting.
  • Outstanding written communication skills with the ability to create compelling fundraising copy.

If you're ready to make a lasting impact and be part of a team committed to positive change, apply now!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Sean Fallows Senior Consultant (Individual Giving, Direct Marketing & Legacies Lead)

Apply for this role

  • 020 7198 6000
  • TPP Recruitment, Northern & Shell Building, 4th Floor, 10 Lower Thames Street, London, EC3R 6AF