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Rent and Income Advisor - Croydon, £24k p/a

Rent and Income Advisor - Croydon, £24k p/a

  • Location:


  • Sector:

    Social Care & Housing

  • Contract type:


  • Salary:

    £24k per year

  • Contact:

    Social Care Team

  • Contact email:

  • Contact phone:


  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    over 2 years ago

  • Expiry date:


Rent and Income Advisor

Croydon, London

£24,000 per annum

Benefits: Competitive salary, comprehensive training and development programme, 25 days annual leave plus Bank Holidays, occupational sick pay, contributory group pension scheme, free life assurance and salary sacrifice schemes (e.g. childcare vouchers).

Closing deadline: Tuesday 8th November 2016

Interviews: 14th and 18th November 2016

Would you jump at an opportunity to work for one of the UK's leading organisations who specialise in Housing and Support? Are you passionate about providing a high-quality accommodation based support service to single homeless customers with complex needs?

About the Charity:

TPP’s client, a leading homelessness charity in London, provide supported housing for homeless people. They provide solutions to homelessness through shelter, support and advice to over 1500 each year across four London Boroughs.

The role:

The role of the Rent and Income Advisor will be to minimise customer rent arrears by implementing the Rental Income Policy and working on a one to one basis with customers supporting them to manage their money and understand their financial responsibilities. As Rent and Income Advisor, you will promote financial inclusion through providing welfare and benefit advice, supporting customers in claiming the appropriate welfare benefits and manage their finances. You will also liaise closely with the Housing Benefit department to ensure claims, backdates, overpayments and appeals are processed efficiently.

About you:

To be considered for this exciting opportunity, you will have previous experience of providing managing rent arrears in a social housing setting, have previous experience of providing basic welfare and debt advice, and you will have a clear understanding of why people become homeless and the needs and challenges they face. You will also have a good level of administration skills, and the ability to work occasional evenings and weekends.

How do I apply?

If you are interested in this position or know someone that is, please send across an updated CV. For a confidential chat, please don’t hesitate to call me on (020)7 198 6070, or you may email directly and I will be in touch.

If you are shortlisted, we will send you an application form to complete.

Closing deadline: Tuesday 8th November 2016

Interviews: 14th and 18th November 2016

We value diversity at TPP and welcome applications from all sections of the community.