Quality Officer

Are you highly proficient in Excel e.g. data manipulation, formulas, pivot tables and data validation?

Do you have experience in collating, analysing and presenting data?

Job title: Quality Officer

Salary: £24,600 - £26,600 per annum, depending on experience.

Working Hours: Full-time (35 hours per week)

Location: Primarily remote with occasional travel to Colchester

Closing date: Friday 11th October mid day

Interviews: 1st stage virtual interviews on 18th & 21st October

The organisation is committed to providing valuable qualifications that are accessible to everyone, helping all learners reach their potential. They strongly believe in diversity and inclusion, encouraging applications from people of all backgrounds. Their dedication to excellence has been recognised with multiple awards, including Relationship of the Year, Qualification of the Year, and recognition for their CEO.

Join a welcoming and energetic team as a Quality Officer, where you'll have the chance to make a difference in supporting learners and education providers across the UK. With over 30 years of experience, the organisation has been positively impacting lives, and they invite you to be part of their journey. You'll be joining a diverse team of eight, each bringing their own unique skills and experiences. Guided by an experienced manager, you'll work in a friendly and supportive environment.

In this varied role, you'll support a range of external assessments, adapting to changes in a rapidly growing area and managing a steady flow of tasks. You'll need to handle urgent tasks and meet deadlines effectively.

As the Quality Officer, you will be responsible to:

• Assist the quality assurance team in reviewing processes related to the monitoring and validation of regulated qualifications, in line with the standards set by regulatory bodies in exams, assessments and qualification
• Organise and report on both internal and external assessments of qualifications, working closely with assessment development staff to ensure confidentiality, accuracy, and high-quality outcomes.
• Assist in the undertaking of statistical and qualitative analysis, collating and presenting quantitative and qualitative data from different sources including the online external assessment platform and principal database.
• Meeting Service Level Agreements and providing an excellent service to our customers whilst following organisation policies and procedures.

To be successful in the role, you will need to:

• Knowledge and/or experience in the awarding organisation sector or in a similar education-based quality related role.
• A high level of proficiency in Excel, with strong skills in data manipulation, including the use of formulas, pivot tables, and data validation.
• The ability to collate, analyse and present quantitative and qualitative data.

Benefits include:

Competitive salary: open and transparent pay scale model that rewards staff through a 6 point pay scale.

Bonus: Annual targeted related bonus based on performance

Career Development: Dedicated 1 hour per week for CPD and training

Pension: Fantastic defined benefit pension scheme.

Holiday: Generous holiday entitlement of 30 days, plus the 3 days between Christmas and New Year, and bank holidays.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.