Up to £21000.00 per annum
about 1 month ago
TPP are delighted to be working with a membership organisation to recruit a Quality assurance Co-ordinator.
Do you enjoy a varied and interesting role? This opportunity offers a range of different tasks day to day. Do you have good administration experience and good IT skills including Microsoft packages? If yes this could be a great career move for you.
This is a critically important role within the organisation, you are responsible for ensuring the efficient co-ordination and maintenance of existing and future trainer management service offerings.
You are also tasked with the smooth and co-ordinated operational delivery of quality assurance visits, audits and events.
You will report to the Quality Manager, you support the wider business by assisting the Quality Assurance in the smooth and co-ordinated operational delivery of the Quality Framework related activities relating to Trainer Approval and setting up Providers, Programmes onto systems. The role also includes producing of certification and finalising Quality Reports.
Some of the duties would include co-ordinating all Trainer Approval Workshops and Trainer briefings ensuring all administrative activities and provision of customer service is executed to a high standard, in line with internal standards. You will be liaising with internal Quality Assurance Leads or external trainers responsible for the delivery of all CPD events to ensure all facility and administration requirements are met. You will be co-ordinating all approval processes by collating and sharing relevant customer or centre information, prior to an approval visit or audit, with the Quality Manager or appropriate Quality Assurance Lead.
This role would suit someone with good knowledge of and ability to use Microsoft Office, particularly Word and Excel , High level of customer service and service delivery experience , Experience of working in a fast-paced environment and Strong organisational skills and time management. Ability to work under pressure and meet deadlines.
This opportunity offers hybrid working and the chance of being part of a great team environment. If you are interested in hearing more and would like to see a more detailed job description please get in touch now!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.