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Quality Assurance and CRM Processes Project Officer

Quality Assurance and CRM Processes Project Officer

  • Location:


  • Sector:

    Office & Specialist Support, Operations, Projects

  • Contract type:


  • Salary:

    Up to £35000 per annum

  • Contact:

    Donovan Whittaker

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    about 1 month ago

  • Duration:

    1 year

  • Expiry date:


  • Consultant:


Do you have great engagement experience, and want to work in a dynamic charity supporting across the full breadth of the organisation?

We are currently working with a charity that support in the education and training sector. Last year they implemented a new CRM and have an established technical database team. They are now seeking a Quality Assurance and CRM Processes Officer to join the team and support them in defining process across the charity. You will be responsible for establishing new user lead processes with the support of the team and ensure there is consistency in the usage of the database by streamlining and defining internal process. This role will also involve an element of user training and upskilling across the charity.

This role would suit if you have good project management skills, excellent stakeholder engagement and are able to build solid relationships quickly with an interest in or previous experience of CRM's and working with and supporting a database team. If you have previous experience of gathering business requirements and working with users to formulate new processes this would be ideal, but the ability to engage and work at all levels is the crucial element to this role along with a flair and interest in the world of data.

This role is for a 1 year contract but there could be the possibility of an extension. They offer flexible working with 2 days in the office and 3 days remote (days can be spread over a month). Salary c35k with some potential movement for the right candidate.

I am reviewing CV's as and when I am receiving them so if you are keen to apply please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.