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Property Services Officer

Property Services Officer

  • Location:

    East London, London

  • Sector:

    Social Care & Housing, Housing Management, Supported Housing

  • Contract type:

    Temporary / Interim

  • Salary:

    £12.34 - £13.25 per hour

  • Contact:

    Penny Raven

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    over 1 year ago

  • Duration:

    2-3 months

  • Expiry date:


  • Start date:


  • Consultant:


Property Services Officer - Temporary

Our client a housing association with charitable aims is seeking an interim Property Services Officer, this role will be for approximately 3 months, this role sits in the property team and reports to the Asset & Property Manager.

This role is an administrative and customer services support role, you will be responsible for the following areas:

- Confirm appointments to tenants for various maintenance works, and liaison on logistics
- To complete repairs orders
- Organise small furnishings

- Raise orders for properties & premises for annual servicing e.g. gas, electrical fire
- To complete services orders, including checking and processing invoices

- Administer missed appointment procedure
- To monitor progress of work where necessary chase contractors, ensure all is logged appropriately
- To contribute to reviewing the quality and timeliness of contractor's work

Team Administration
- To lead on maintaining both the manual filing system & SASSHA database for the team
- In the absence of the team assistant to support with taking calls from tenants, contractors & colleagues regarding day to day repairs and services

Personal Specification
- Experience of dealing efficiently and accountably with property administration
- Experience of using property management databases
- Experience of using Microsoft Office packages
- Experience with communication with tenants as customers

A current DBS check is required for the role
Property Services Officer - Temporary
Full-time 37.5 hours per week
East London (with remote working currently, subject to change)
£12.34ph - £13.25ph depending on experience
ASAP start, 2-3 months approx.