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Project Support (Membership)

Project Support (Membership)

  • Location:

    London, England

  • Sector:


  • Contract type:


  • Salary:

    Up to £25000.00 per annum

  • Contact:

    Donovan Whittaker

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    about 3 years ago

  • Expiry date:


Our client, an established chartered body for the UK is offering a fantastic opportunity for an experienced project support professional who brings along a background in either membership, training, accreditation or the educational sector. This is a permanent role and is based in London.

Key responsibilities for the Member Support Officer:

Provide general adhoc support to members and users
Develop new approaches to support stakeholders
Develop continuously improving levels of support and information
Produce reports and status updates
Source and book venues for training events
Promote volunteering opportunities
Produce toolkits and develop volunteers
Process membership enquiries and update CRM
Work with multiple departments on adhoc project support

Essential criteria for the Member Support Officer:

Demonstrable experience in project management, senior stakeholder engagement or a training or educational background
Excellent interpersonal and communication skills
Highly-organised, business-like and efficient approach to work
Ability to prioritise a complex workload alone or as part of a team
Experience of using Powerpoint and giving presentations
Ability to deal with customer/ stakeholder related queries quickly
Strong understanding of membership organisations and/or professional qualifications

To apply for this role, please email your CV to our Office & Specialist Support Team quoting the reference number 64562DW. All applicants must be eligible to work in the UK.