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Project Manager - CRM and Website Implementation

Project Manager - CRM and Website Implementation

  • Location:

    London, England

  • Sector:

    Office & Specialist Support, Database, Projects

  • Contract type:


  • Salary:

    £250.00 - £300.00 per day

  • Contact:

    Penny Raven

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    2 months ago

  • Duration:

    8 months

  • Expiry date:


  • Start date:


  • Consultant:


Project Manager - CRM and Website Implementation (8 months)

Who they are:

Our client are a long-established health membership society and registered charity, providing education, training and research in its specialist area, to promote best practices, quality improvement and information.

The Association is run by elected and co-opted members who volunteer to serve on the Executive Committee and subcommittee, the majority of which are doctors currently working in the NHS.


They are currently seeking an experienced Project Manager to support the improvement to the current website and CRM, as its current digital system has become outdated and is now inadequate for the purposes of the organisation.

They have undertaken and concluded a tender exercise to select a new supplier to develop new digital solutions for all its needs, and in turn require a Project Manager with the right expertise to deliver this vital project. A key internal project team has been set up, who will offer leadership and insight.

Job overview:

The successful applicant will be responsible for overseeing the implementation of a new CRM and website project, and as such the post-holder will require a strong track-record of project management, delivery, and launch.

They are also looking for a self-starter with a results-driven attitude that will ensure that the project is delivered on time and to budget.

The post-holder should have extensive knowledge of CRM preferably MS Dynamics and be able to advise on best practice to ensure that it works to its full potential and maximises stakeholder engagement. This will include establishing and improving business systems and procedures.

Personal specification:

  • Proven experience of strategic CRM and website project management and implementation
  • Experience of MS Dynamics databases (or similar CRM) and CMS
  • Experience of managing CRM and website implementation projects which have run to planned timescales and budgets
  • Ability to analyse and document complex business processes
  • Understanding of data structures in relational database management systems and experience of working with data sets
  • Proven experience of coordinating work with external third-party suppliers
  • Previous experience of designing and providing training to end-users
  • In-depth knowledge of data best practice, GDPR and legal requirements
  • Experience and expertise in data migration
  • Experience of user acceptance testing
  • Experience of building and running data reports
  • Good understanding of the design of graphical user interfaces
  • Excellent problem solving and communication skills
  • Proven ability to work to a high standard and with an eye for detail
  • Strong negotiating and influencing skills
  • Strong budget acumen
  • Previous membership organisation/charity sector experience

Project Manager - CRM and Website Implementation (8 months)

Fully remote working

8 months - start date approx. mid-March 2021.

Ref: 74362PMR

Self-employed contract basis, - £250-£300 per day