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Programme Administration Officer

Programme Administration Officer

A leading Higher Education institution specialising in art are looking to recruit a Programme Administration Officer within their Student and Academic Services team.

This is a permanent position paying £37, 739 to £43,159 per annum plus 30 days annual leave as well as free entry to leading galleries, museums and cultural sites.

This is a new role for the department and as the Programme Administration Officer, you will act as deputy to the Programme Administration Manager when required and will work with them to ensure consistent and high-quality customer focused support is provided to both students and academic staff across all undergraduate and postgraduate programmes.

This will include providing administrative support to programme delivery, student record management (SITS), assessments and examinations, virtual learning environment and committee support. You will also support the management of the Advice Desk working with the Programme Administration Manager to ensure that this is staffed at all times, staff are fully trained and able to answer all queries accurately from both staff and students. You will support the review of business processes, making recommendations for improvement ensuring consistent delivery of a high quality service.

The successful applicant will have significant experience in a similar administrative role within Higher Education and a sound knowledge of SITS student record management system. Excellent interpersonal skills and an ability to work independently and on your own initiative with problem solving skills are all essential.