Professional Conduct Manager/Complaints/Appeals

 Interim Professional Conduct Manager needed!

Are you passionate about upholding professional standards and keen to contribute to a prestigious engineering institution? We are currently recruiting for an Interim Professional Conduct Manager to join our client's expert team.

Position Details:

• Role: Professional Conduct Manager
• Organisation Type: Membership
• Location: London/Work From Home (Hybrid)
• Salary: £24+ per hour
• Employment Type: Temporary

Role Overview: In this pivotal role, you will manage the operations of the Professional Conduct Committee and its panels, ensuring they meet the high standards set by the Trustee Board. You'll also assist the Head of Professional Conduct with essential administrative tasks, supporting the overall success of the committee.

Why Apply? This is an exciting opportunity to make a real impact in a leading institution. You'll be responsible for high-level disciplinary and compliance processes, influencing the integrity of both the institution and its members. Working closely with executive-level professionals, you'll deepen your expertise in governance and regulatory frameworks while playing a critical role in ensuring the effective operation of the Committee.

Key Responsibilities:

• Manage professional conduct matters, including complaints, to ensure compliance with the Institution's Regulations and Procedural Rules.
• Review submissions and assess their jurisdiction within the Professional Conduct Committee (PCC), progressing cases accordingly.
• Lead investigations, gather evidence, conduct interviews, and draft formal letters.
• Escalate cases to panels when necessary, managing written and verbal responses from members.
• Prepare and compile case papers for PCC adjudication and ensure deadlines are met.
• Actively manage disciplinary cases, focusing on compliance and professional standards related to membership conduct.
• Draft and apply formal regulations with precision, aligning with codes of conduct and regulatory frameworks.
• Provide secretarial support for PCC meetings, including preparing agendas, taking minutes, and managing follow-up action points.

The Ideal Candidate:

• Strong understanding of GDPR, Data Protection, and compliance frameworks.
• Knowledge of codes of conduct and disciplinary procedures within a professional setting.
• Familiarity with the roles of a board of trustees in a charitable or membership organisation.
• Experience working within a professional membership institution or regulatory body, particularly with committees, panels, or working groups.

Essential Skills:

• Excellent organisational skills and the ability to manage multiple tasks methodically.
• Strong interpersonal skills, with the ability to handle confidential information and communicate effectively in sensitive situations.
• Ability to work under pressure and make sound decisions in high-stress scenarios.
• Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint.

Apply Today! If you're looking for a role where your governance, compliance, and professional conduct expertise will be valued and make a real difference, this could be the perfect fit for you!

To apply for the Professional Conduct Manager role, please reply and upload your CV quoting reference 81483SOH and we can provide more information to you.

We eagerly await your response.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.