Responsibilities:

• First point of contact for all patients
• Translate for Mandarin speaking patients
• Managing telephone and email enquiries, booking appointments and maintain accurate patient records
• Preparing patient files and individual clinic lists for practitioners according to their diaries and treatments booked
• Maintaining exceptional standards of customer service and upholding the company's professional image at all times
• Supporting team members with additional duties when required
• Fulfil the role of a chaperone when appropriate

Requirements:

• At least 2 years' experience as front of house/receptionist
• Excellent customer service and telephone manner
• Strong communicator with excellent oral and written communication skills
• Fluent in Mandarin

Hours:

This is a full time role, 40hrs per week. Shifts Monday to Friday, 10:30am to 7:30pm.

The clinic is currently open Monday to Friday, however they are planning to open Saturdays in the near future so flexibility is essential

If you are interested in this role or know of someone else who may be please contact me or email your most up to date CV to grace.keenan@tpp.co.uk