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Membership Support

Membership Support

  • Location:

    London, England

  • Sector:

    Office & Specialist Support, Membership

  • Contract type:


  • Salary:

    Up to £26000 per annum + excellent

  • Contact:

    Donovan Whittaker

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    over 2 years ago

  • Expiry date:


  • Start date:


This leading professional Education Membership Foundation have an excellent opportunity available for an experienced Membership support person to work as part of a team on a permanent basis. This role offers excellent benefits, including flexible working and is London based.

The key responsibilities for the Membership support administrator:

Respond to emails, post and inbound calls from members
Assist with regular membership renewals
Attend key events to promote membership and respond to member enquiries
Update CRM/database with call notes
Provide excellent customer service to members

The essential criteria for the Membership support administrator:

Experience working in a similar role for a membership/professional body
Outstanding phone ability on both inbound and outbound calls
Confident with analytical ability and multi tasking
Experience working with a CRM system for customer record management and administration
Outstanding customer service personable approach
Proficient in Microsoft office and data recording systems
A strong team player with excellent communication skills

To apply for this Membership support administrator role, please email your CV to our Office & Specialist Support Team quoting the reference number 69812DW. All applicants must be eligible to work in the UK.