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Membership Services Assistant

Membership Services Assistant

  • Location:

    London, England

  • Sector:

    Office & Specialist Support, Administration, Membership

  • Contract type:

    Temporary / Interim

  • Salary:

    Up to £13.62 per hour

  • Contact:

    Penny Raven

  • Contact email:

    ss.temp@tpp.co.uk

  • Salary high:

    13

  • Salary low:

    13

  • Job ref:

    PMR73781_1594830900

  • Published:

    3 months ago

  • Duration:

    12 weeks

  • Expiry date:

    2020-07-19

  • Start date:

    ASAP

  • Consultant:

    #

Membership Assistant - Temporary

Our client a leading health membership charity are seeking some interim support in the busy membership team, this is an urgent role so suitable applicants would need to be available immediately, the role will be for approximately 12 weeks.

JOB PURPOSE

  • To work with the member services admin team to meet the demands and needs of the members of the college
  • To take on administrative tasks to ensure the smooth running of the team and systems
  • To provide excellent customer service to members, potential members and other stakeholders
  • To promote the purpose, benefits and services of the College to increase membership recruitment and retention.

Education and Experience:

A' level or equivalent standard in written English (work experience will be balanced against level of education) Proven administrative experience Experience of data entry and manipulation, queries using a CRM (Salesforce database experience desirable) Experience in a customer facing environment is essential, preferably where customer/member payments were an integral part of the role Large scale data entry experience

Knowledge, Skills and Attributes:

Superb written and verbal communication skills Solid interpersonal skills and a desire to show initiative Ability to adapt to changing situations in a calm and professional manner Good attention to detail and ability to work to a high degree of accuracy A great team player

Role: Member Services Administrator

Location: Remote working currently, but if reviewed will need to be able to travel to offices in central London

Employment Type: Temporary, 12 weeks, start ASAP

Salary/rate: £13.62ph

Working hours: 35ph

Ref: 73085PMR