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Membership Officer

Membership Officer

  • Location

    London, England

  • Sector:

    Membership

  • Contract type:

    Permanent

  • Salary:

    Up to £24000.00 per annum

  • Contact:

    Donovan Whittaker

  • Contact email:

    ss.perm@tpp.co.uk

  • Salary high:

    24000

  • Salary low:

    24000

  • Job ref:

    66435DW_1530792298

  • Published:

    5 months ago

  • Expiry date:

    2018-08-01

  • Consultant:

    #

This leading professional Membership Body are recruiting a Membership Officer on a permanent basis. This role offers excellent benefits, including flexible working and is London based.

The key responsibilities for the Membership Officer:

Respond to emails, post and inbound calls from members
Undertake welcome calls to new members that build solid relationships
Implement outbound email and call campaigns to increase engagement
Attend key events to promote membership and respond to member enquiries
Update CRM/database with call notes
Process membership and subscriber application forms and renewals

The essential criteria for the Membership Officer:

Experience of working in a similar role in membership
Experience working with a CRM system for customer record management and administration
Outbound and inbound phone ability
Used to being involved in membership drives on growth and retention
Proficient in excel

To apply for this Membership Officer role, please email your CV to our Office & Specialist Support Team quoting the reference number 66435DW. All applicants must be eligible to work in the UK.