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Membership Officer

Membership Officer

  • Location:

    London

  • Sector:

    Membership

  • Contract type:

    Contract

  • Salary:

    £32k - 34k per year

  • Contact:

    Chloe Keyte

  • Contact email:

    officesupport@tpp.co.uk

  • Contact phone:

    02071986020

  • Salary high:

    34000

  • Salary low:

    32000

  • Job ref:

    52899CK

  • Published:

    over 3 years ago

  • Expiry date:

    2015-09-25

A small yet established membership organisation are seeking an experienced Membership Officer to join their team for a fixed term contract of 11 months, this role could be extended.

Main duties for the Membership Officer
To process new and renewal membership applications
To process subscription payments
To ensure data integrity of the database
Record all membership related queries on the database
To advise members regarding payment procedures
Representing the organisation at events
Deal with any complaints and cancellations, increasing retention
To deal with any incoming queries regarding membership
Liaising with other departments regarding membership, taking the lead within the department

Essential criteria for the Membership Officer:
Excellent communication skills
Previous experience within a membership function
Previous experience of using a membership CRM database
Flexibility and adaptable
Ability to work without direction within a small team

To apply for this Membership Officer role, please email your CV to our Office & Specialist Support Team quoting the reference number 52899CKCK. All applicants must be eligible to work in the UK.