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Membership Engagement Officer

Membership Engagement Officer

  • Location:

    London, England

  • Sector:

    Office & Specialist Support, Membership

  • Contract type:

    Contract

  • Salary:

    Up to £37535 per annum

  • Contact:

    Chloe Hill

  • Contact email:

    ss.perm@tpp.co.uk

  • Salary high:

    37535

  • Salary low:

    37535

  • Job ref:

    68915CH_1547028790

  • Published:

    2 months ago

  • Expiry date:

    2019-02-08

  • Consultant:

    #

We are working with an established Membership organisation to recruit a Membership Engagement Officer; the successful candidate will have a proven track record within membership management. Although there is not a direct line report you will be overseeing the workload of the Assistant in the team.

Main areas of responsibility for the Membership Engagement Officer: Planning, management and delivery of the membership function Planning and delivery of engagement strategy and activities Data protection Resource and service administration

Duties: Manage member life cycle Manage and review processes: enquiry, renewals and resignation/lapsed Manage annual subscription Lead on monitoring and report on renewal and new member figures Planning and delivery of engagement activities including events Maintain the CRM database and ensure data protection regulations are followed Assist with annual income and expenditure budgets are assigned

Essential criteria for the Membership Engagement Officer: Knowledge of membership systems and procedures Previous experience of working within a membership organisation/role Strong CRM experience Excellent communication skills, verbal and written To apply for this role Membership Engagement Officer, please email your CV to our Office & Specialist Support Team quoting the reference number 68915CH All applicants must be eligible to work in the UK.