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Membership Engagement Officer

Membership Engagement Officer

  • Location:

    London, England

  • Sector:

    Office & Specialist Support, Membership

  • Contract type:

    Contract

  • Salary:

    Up to £37500 per annum

  • Contact:

    Chloe Hill

  • Contact email:

    ss.perm@tpp.co.uk

  • Job ref:

    68915CH_1549546259

  • Published:

    15 days ago

  • Expiry date:

    2019-03-09

  • Consultant:

    #

We are working with an established Membership organisation to recruit a Membership Engagement Officer, the successful candidate will have a proven track record within membership management.

Main areas of responsibility for the Membership Engagement Officer:
Planning, management and delivery of the membership function
Planning and delivery of engagement strategy and activities
Data protection
Resource and service administration

Duties:
Manage member life cycle
Manage and review processes: enquiry, renewals and resignation/lapsed
Manage annual subscription
Monitor and report on renewal and new member figures
Planning and delivery of engagement activities including events
Maintain the CRM database and ensure data protection regulations are followed
Assist with annual income and expenditure budgets are assigned

Essential criteria for the Membership Engagement Officer:
Knowledge of membership systems and procedures
Previous experience of working within a membership organisation/role
Strong CRM experience
Excellent communication skills, verbal and written


To apply for this Membership Engagement Officer role, please email your CV to our Office & Specialist Support Team quoting the reference number 68915CH. All applicants must be eligible to work in the UK.