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Membership Admin Co-ordinator

Membership Admin Co-ordinator

  • Location:

    Solihull, West Midlands

  • Sector:

    Office & Specialist Support, Administration, Membership

  • Contract type:

    Permanent

  • Salary:

    Up to £24000.00 per annum + with eligibility for company bonus

  • Contact:

    Gemma Hannington

  • Contact email:

    ss.perm@tpp.co.uk

  • Salary high:

    24000

  • Salary low:

    24000

  • Job ref:

    J75269GH_1627302405

  • Published:

    2 months ago

  • Expiry date:

    2021-08-25

About the role
This role is with a membership organisation and awarding body who work hard to bring together the industry leaders of the energy and utilities sector to help transform and improve the workforce of the sector. This organisation is at the forefront of identifying and addressing skills challenges that the Energy & Utilities sector faces, they provide assurance and solutions to maintain a sustained skilled workforce to safeguard the future health, safety and prosperity of the 65 million people in the UK and businesses who the energy and utilities sector provide essential services for.

This exciting opportunity is looking for someone with experience working in a sales or customer facing environment with great people skills as well as good data skills.

The key objective of this role is to provide support to the sales team on membership sales activities. You will work with the Client Managers and Head of Strategic Accounts to support the go-to-market activity that enables the team to maximise sales opportunities. You will be responsible for the coordination of sales reporting and the collation of Return on Expectation (RoE) data that supports future sales. This role will also provide administration support to Client Managers facilitating Network Group meetings.

About you

  • You will need to be a good communicator and proficient in working in a fast-paced commercial environment to coordinate new member on-boarding and provide high quality support for meetings and events.

  • You will also need to be a data-driven individual or have willingness to develop this skill since this role will be the bridge between the sales team and their sales data. The data side of the role, which can be a third of your duties, can involve dealing with a broad range of data sets, identifying useable and actionable insights to support the sales process and improve productivity of the client management team.

  • System administration experience with CRM systems is also a bonus, particularly with Microsoft Dynamics. You will use the available tools and CRM to create reports quickly and accurately. You will have strong Microsoft Office and reporting skills and be a self-motivated team player.

  • You will need excellent organisational skills with the ability to develop effective working relationships with clients, customers and colleagues at all levels.
  • Naturally, you will be experienced in managing customer enquiries and ensuring a great customer experience. An understanding of the energy and utility sector is advantageous.

This role is 37 hours a week, with flexible working hours. They will also offer hybrid working in the Solihull office and home.

If you are interested in this role, please apply now!

For a further discussion or to show your interest, please email a copy of your CV to ss.perm@tpp.co.uk quoting the job title and reference number J75269GH

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.