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Member Services Adviser

Member Services Adviser

  • Location:

    London, England

  • Sector:

    Membership

  • Contract type:

    Permanent

  • Salary:

    Up to £29000 per annum

  • Contact:

    Chenda Mc Manus

  • Contact email:

    ss.perm@TPP.co.uk

  • Salary high:

    29000

  • Salary low:

    29000

  • Job ref:

    J72712CM_1575373593

  • Published:

    4 months ago

  • Expiry date:

    2020-01-02

We are working with a membership body who are recruiting for a Membership Adviser. As Membership Advisor you will provide excellent customer service, co-ordination of departmental activities and maintaining the database.

The role is varied and will suit an enthusiastic candidate who is keen to get involved in a variety of different tasks, who has passion for customer service and is able to work as part of a diverse, highly-motivated team.

Your main responsibilities will be

  • To work with the member services, and meet the demands of members.
  • Conduct outbound calling to support member engagement and retention.
  • To provide excellent customer service.
  • Through member engagement, decrease and avoid the likelihood that a member does not renew their membership.