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Member Journey Advisor

Member Journey Advisor

  • Location

    London, England

  • Sector:

    Office & Specialist Support, Membership

  • Contract type:

    Permanent

  • Salary:

    £20000 - £24000 per annum

  • Contact:

    Chloe Hill

  • Contact email:

    ss.perm@tpp.co.uk

  • Job ref:

    66539CH_1531727506

  • Published:

    30 days ago

  • Expiry date:

    2018-08-15

  • Consultant:

    #

TPP is working with a well-recognised membership organisation to recruit a Member Journey Advisor.

Main duties for the Member Journey Advisor:
Dealing with all member enquiries- assisting with any member needs
Logging all enquiries on the CRM system
Conducting initial reviews
Supporting retention campaigns
Testing the system

Essential criteria for the Member Journey Advisor:
Excellent communication skills
Previous membership or customer service experience
Strong attention to detail
Excellent MS office skills

To apply for this Member Journey Advisor role, please email your CV to our Office & Specialist Support Team quoting the reference number 66539CH. All applicants must be eligible to work in the UK.