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IT Support Specialist

IT Support Specialist

  • Location:

    London, England

  • Sector:

    Finance, IT & Facilities, Executive IT, Finance & Accountancy, IT

  • Contract type:

    Permanent

  • Salary:

    £38000.00 - £42000.00 per annum

  • Contact:

    Angela Chellappah

  • Contact email:

    finance@tpp.co.uk

  • Salary high:

    42000

  • Salary low:

    38000

  • Job ref:

    J74585ACh_1616779894

  • Published:

    3 months ago

  • Expiry date:

    2021-04-05

Are you looking for your next IT Support specialist role?

We are working with a leading college based in Central London are looking for an IT Support Specialist to join their team.

This is a permanent full-time role, offering a salary between £38,000 - £42,000 per annum based on experience.

Your main duties and responsibilities are:

- - Coordinate setup, maintain, and track all technology equipment for the organisation and manage asset disposition of old equipment.
- - Support all AV troubleshooting to include video and audioconferencing room systems, projectors, digital screens, and other related equipment.
- - Manage updates, upgrades, warranties, and supplies, including leased equipment.
- - Accurately document all work completed into the appropriate call-tracking and incident management systems. Documentation includes a clearly defined description of the problem, complete troubleshooting steps, communications, equipment asset information and a complete description of - the resolution.
-Partner with the third-party IT support provider and act as a subject matter expert for the Service Desk.
- - Provide on-site warranty evaluation and repairs on the organisation owned equipment. Update Knowledge base as needed for new issues, new technologies and equipment plus fixes to support both technicians and self- service.
- - Contribute to staff and student onboarding and offboarding processes, including training activities.
- - Overall Classroom support including assisting faculty and students with accessing applications and Campus wired and wireless networks.
- - Technology evaluation, consultation, project participation, and implementation.


Candidates applying for this role must have the following skills:
- - Undergraduate degree, or other relevant qualifications in Computer Science or related subject areas
- - Proven working experience as an IT Specialist
- - Very strong knowledge of technical management, information analysis and of computer hardware/software systems
- - Experience supporting connectivity, AV, telephony, laptop and desktop equipment, OSX, Windows and Microsoft applications, and Google Suite
- - Hands-on experience with computer networks, network administration and network installation
- - Project management experience
- - Very strong interpersonal skills


If you have the required experience, please apply with a copy of your CV. This role will be closing on 1st April, 2021.