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Head of Member Support

Head of Member Support

  • Location:

    Chingford, London

  • Sector:

    Membership, Operations

  • Contract type:

    Temporary / Interim

  • Salary:

    Up to £60,000 per annum

  • Contact:

    Natasha Abbott

  • Contact email:

    ss.temp@tpp.co.uk

  • Job ref:

    NF/J69253_1549276434

  • Published:

    18 days ago

  • Duration:

    6 months

  • Expiry date:

    2019-03-06

  • Start date:

    ASAP

Cause: Children/Young People

Role: Head of Member Support

Location: Chingford

Employment Type: 3-6 months temporary

Salary/rate: Negotiable

Working hours: Monday -Friday

CLOSING DATE: Monday 4th February Midday

 

Our client is currently recruiting for a Head of Member Support. The successful candidate will be responsible for the co-creation and implementation of the organisation`s member facing services and functions, ensuring that a high standards of service delivery are maintained at all times.

 

Key tasks:

- Direct the Deputy Head of Member Support and the Events manager to work in partnership with volunteers.

-Over see the design and delivery of innovative ways to ensure that members and members of the -Public have highly engaging interactions with the organisation

-Devise and implement standards for service delivery

-Prepare and communicate reports on service delivery

-Oversee the successful delivery of programmes of work and projects allocated to the member support department/Head of Memeber support.

-Lead processes to transform the service delivery across member facing functions

-Manager the procurement of goods and services required by the member support department.

 

If you are interested in applying please email your CV.