Cause: Children/Young People

Role: Head of Member Support

Location: Chingford

Employment Type: 3-6 months temporary

Salary/rate: Negotiable

Working hours: Monday -Friday

CLOSING DATE: Monday 4th February Midday

Our client is currently recruiting for a Head of Member Support. The successful candidate will be responsible for the co-creation and implementation of the organisation`s member facing services and functions, ensuring that a high standards of service delivery are maintained at all times.

Key tasks:

- Direct the Deputy Head of Member Support and the Events manager to work in partnership with volunteers.

-Over see the design and delivery of innovative ways to ensure that members and members of the -Public have highly engaging interactions with the organisation

-Devise and implement standards for service delivery

-Prepare and communicate reports on service delivery

-Oversee the successful delivery of programmes of work and projects allocated to the member support department/Head of Memeber support.

-Lead processes to transform the service delivery across member facing functions

-Manager the procurement of goods and services required by the member support department.

If you are interested in applying please email your CV.