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Supporter Care and Donations Officer

Supporter Care and Donations Officer

  • Location

    London

  • Sector:

    Fundraising Support, Supporter Services

  • Contract type:

    Permanent

  • Salary:

    £25k per year

  • Contact:

    Chloe Keyte

  • Contact email:

    officesupport@tpp.co.uk

  • Contact phone:

    02071986020

  • Salary high:

    25000

  • Salary low:

    25000

  • Job ref:

    53130CK

  • Published:

    about 3 years ago

  • Expiry date:

    2015-10-23

A well-established health charity are seeking a Supporter Care and Donations Officer to join their team.

Main duties for the Supporter Care and Donations Officer:

To deliver excellent supporter focused donation processing

To liaise with third party service providers

To process and thank all donations

Reconciliation of donations and data received

Dealing with supporter communications

 

Essential criteria for the Supporter Care and Donations Officer:

Previous experience of working within a customer/supporter environment

Experience of data entry and the reconciliation of monies and data

Experience of managing complaints and queries

Experience of processing Gift Aid data in accordance with Set HMRC guidelines

Excellent communication skills

 

To apply for this Supporter Care and Donations Officer role, please email your CV to our Office & Specialist Support Team quoting the reference number 53130CK. All applicants must be eligible to work in the UK.