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Digital Education Course Coordinator

Digital Education Course Coordinator

An internationally renowned awarding body are looking to recruit for a Digital Education Course Coordinator on a permanent basis. Reporting into the Digital Education Delivery Manager you will provide administrative duties to the Digital Education team.

They are investing heavily in their digital education offering and this is a fantastic opportunity to join during this period of growth as well as develop your own skills and career in the Awarding Body sector. This role is primarily a customer service role.

As the Digital Education Course Coordinator, you'll ensure all digital education bookings from Programme Providers and all queries relating to the Digital Education Team are administered quickly and helpfully in a timely and professional manner.

Some of your main responsibilities will include managing queries from Programme Providers, Students and Educators via the online Ticketing System, ensuring student details are uploaded accurately so they can register for online courses, monitoring student enrollments, sending out examination results and certificates, creating live courses in the Online Classroom and assisting in the day to day management of the digital education tasks.

To be considered for this role, you must have experience in a customer facing role, ideally with experience of using a CRM system. Your problem solving skills and effective communication skills and high levels of integrity will be extremely important in this role as you'll be working with confidential information.

You should also bring knowledge of vocational education and training and will stand out further from the crowd if you have experience within a learning management system.

This role will operate on a hybrid working arrangement with 25% in the office and 75% from home. If this sounds like the right role for you, then get in touch with a copy of your CV quoting reference number J76546HS.

Closing date: 3rd February 2022

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.