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Digital Delivery Manager

Digital Delivery Manager

  • Location:

    London, England

  • Sector:

    Communications, Digital Marketing & Fundraising

  • Contract type:


  • Salary:

    £37500.00 - £47000.00 per annum

  • Contact:

    Alex Mason

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    almost 2 years ago

  • Expiry date:


  • Start date:

    July 2019

I am working with a fantastic Membership Body who are looking to recruit a Digital Delivery Manager to join their friendly, coherent and dynamic team on a permanent basis.

Reporting into the Director of Operations & Marketing, you will have a key purpose in implementing their digital transformation strategy in order to attract & support a continually growing number of members through increased awareness and engagement via their digital offering, contributing to an efficient & effective operation.

Key duties:

  • Initiate and manage digital projects from inception through to delivery, including analysis, business case, specification, liaising with digital agencies, test and go-live and evaluation reporting
  • Develop their online services, including the website and client tools, online resources, providing advice, guidance & tools to grow the organisation's digital project, including social media, apps, blogs and emergent channels
  • Act as the operational owner for specific operational systems & processes (e.g. Sitecore, Mailchimp), taking responsibility for availability, development, user training & budget
  • Provide strategic insight & deliver practical help to ensure recent & planned investment in digital products contributes to strategy
  • Contribute to marketing analytics and optimisation manager to develop insights into users' digital journeys
  • Manage the digital services budget, including forecasting & budget setting

They are looking for a strong project manager who can own projects from start-to-finish and visualise/interpret what they want to achieve and how it can be done. Advanced knowledge of CMS & CRM systems is essential (ideally Sitecore & Salesforce). If you have a proven experience of engaging with a diverse range of users, turning user insight into product improvements and have a strong track record of digital product management then we would like to hear from you.

This is a fantastic opportunity to work for an organisation with big ambitions, a clear vision, leadership and the commitment & resources to deliver. Most importantly, you will enjoy being part of an enthusiastic team to make a real difference to people who are struggling.

Please e-mail your CV to quoting the reference number - Ref: J70543AM - in the subject line.

We look forward to hearing from you.

Closing Date: Monday 3rd June 2019