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Database Training and Support Manager

Database Training and Support Manager

  • Location

    London

  • Sector:

    Education & Training

  • Contract type:

    Permanent

  • Salary:

    £32,886 - 42,126 per year

  • Contact:

    Education Team

  • Contact email:

    education@tpp.co.uk

  • Contact phone:

    02071986090

  • Salary high:

    42126

  • Salary low:

    32886

  • Job ref:

    J55915SJ

  • Published:

    over 2 years ago

  • Expiry date:

    2016-05-30

A national children's charity are seeking a CRM Database specialist to join their team and deliver training on the CRM database's across the charity.

The successful candidate will have strong interpersonal skills and have the ability to deliver technical training to non-technical staff.

Main duties for the CRM Training Manager:

  • To provide a helpdesk service providing support on raisers edge queries

  • To manage and develop one member of staff

  • Project management

  • Review and improve business support systems

  • Main point of contact for external agencies

Essential criteria for the Training Manager:

  • Excellent communication skills with the ability to interpret and present complex information in clear and concise way

  • Stakeholder relationship

  • Expert knowledge of Raisers Edge or other charity specific databases

  • Ability to deliver training to non-technical staff

  • Ability to deliver training to groups of people

  • Previous experience of managing and developing staff would be desirable.

For an informal discussion on the role please contact Samantha on 02071986090.