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Data & Supporter Care Officer

Data & Supporter Care Officer

  • Location

    London

  • Sector:

    Fundraising & Development

  • Contract type:

    Permanent

  • Salary:

    £30k - 32k per year

  • Contact:

    OS Perm Team

  • Contact email:

    ss.perm@tpp.co.uk

  • Contact phone:

    02071986020

  • Salary high:

    32000

  • Salary low:

    30000

  • Job ref:

    60820CH

  • Published:

    over 1 year ago

  • Expiry date:

    2017-05-31

A health charity based in the City of London are seeking an experienced Data & Supporter Care Officer to join their team.

The successful candidate will manage the database and the donations for the charity, working closely with managers to produce post campaign reports and analysis.

Main duties for the Data & Supporter Care Officer:
Management of the database and its integrity
Work with colleagues to ensure their data needs are fulfilled
Produce new policies and procedures for the database
Build and run regular activity reports, post campaign and in-depth analytical reports
Process and reconcile donations
Assist with thank you letters and supporter enquiries
Manage external agency relationships
Manage Gift Aid declarations

Essential criteria for the Data & Supporter Care Officer:
Previous experience of managing/ using a charity CRM database
Knowledge of processing donations
Ability to produce reports and analysis on campaigns


To apply for this Data & Supporter Care Officer role, please email your CV to our Office & Specialist Support Team quoting the reference number 60820CH. All applicants must be eligible to work in the UK.

We value diversity at TPP and welcome applications from all sections of the community.