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Data and Operations Officer

Data and Operations Officer

TPP currently have an exciting temporary opportunity for a Data & Operations Officer to join a leading Higher Education organisation. This is a 6 month temporary post paying £20.12 per hour + holiday pay.

Working within the School of Maths, Computer Science and Engineering, you will support all educational provision delivered by the School that leads to an academic award/credit of the University (taught, research and partnership provision). The Data & Operations Officer is a point of contact on all matters related to processes and procedures carried out in the School to ensure quality of provision and support the student experience. This will include:

  • Support for Appeals, Extenuating Circumstances and Academic Misconduct panels where needed, ensuring a consistent approach across the School.
  • Collation of assessment deadlines for School where needed.
  • Providing support for admissions, assessment and examination processes where required in liaison with Course Operations teams.
  • To use knowledge of systems and processes to ensure the production of regular and ad hoc statistics and reports, and present them to appropriate audiences. For example, to assist in the production of data for Annual Programme Evaluations.
  • To ensure data quality of an acceptable level in SITS
  • Deal with general data enquiries and information requests from staff across the School
  • To liaise with the university to produce university-level statistics as required for Institutional/ Academic Audit, HESA, HEFCE.
  • Ensuring that assessment details on SITS module records are correct and reflect actual practice
  • Working with course operations teams on department-wide initiatives, e.g. service levels.
  • Provide cover for colleagues, e.g. Quality Officer, Assessment and Operations Coordinators, where needed.

To be successful in the role you will have:

  • Experience of working in higher education administration, in teaching and learning
  • Experience of working with a wide range of people at different levels within an organisation
  • Evidence of having developed and implemented system/process improvements
  • Knowledge of university regulatory frameworks, procedures and systems, including an in-depth knowledge of programme and assessment processes (including consideration of Extenuating Circumstances and appeals processes).
  • Good knowledge of IT packages including MS Office and excellent knowledge of Excel.
  • High level of SITS knowledge (essential)
  • Ability to compile statistical information and produce reports