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Customer Team Manager (National)

Customer Team Manager (National)

  • Location:

    Warwick

  • Sector:

    Operations, Programmes, Volunteer Management

  • Contract type:

    Contract

  • Salary:

    £32k per year

  • Contact:

    Glen Manners

  • Contact email:

    officesupport@tpp.co.uk

  • Contact phone:

    02071986020

  • Salary high:

    32000

  • Salary low:

    32000

  • Job ref:

    53390GM

  • Published:

    about 3 years ago

  • Expiry date:

    2015-10-15

This national charity are recruiting a Customer Team Manager to be responsible for 6 regional Managers across the country.

Although you will be based at Warwick, you will be mainly on the road and also free to work from home.
The charity focus spans many areas including leisure, conservation and heritage with this role based on customer service and the enforcement of various by-laws.

Main duties for the Customer Team Manager role include:

- Manage, motivate, recruit and discipline your team of 6 area managers.
- Implement relevant policoies and procedures.
- Case Manage escalated customer issues.
- Investigate and report on these cases.

Essential Criteria

- Valid UK driving licence

- Exceptional client care skills

- Extensive experience of managing a team remotely.

This role would suit candidates who enjoy national travel and the great English countryside.

If interested, please forward your CV to me at glen.manners@tpp.co.uk

To apply for this Customer Team Manager role, please email your CV to our Office & Specialist Support Team quoting the reference number 53390GM

All applicants must be eligible to work in the UK.