CRM Training and Support Officer
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Location:
London, England
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Sector:
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Contract type:
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Salary:
Up to £30000 per annum
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Contact:
Donovan Whittaker
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Contact email:
ss.perm@tpp.co.uk
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Salary high:
30000
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Salary low:
30000
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Job ref:
71330DW_1564406603
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Published:
over 1 year ago
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Expiry date:
2019-08-28
We are working with a well-known national membership organisation to recruit a CRM Training and Support Officer. Working closely with the Head of IT you will be an energetic and charismatic individual who will provide operational support; assist with data/application analysis required in future projects; and become the applications expert - especially the CRM, Access thankQ.
Main duties for the CRM Training and Support Officer:
Provide day-to-day application support (primarily MS Office; thankQ; Zoom; Intranet; JotForm)
Become the organisation's UK CRM expert/champion
Provide IT and data protection training and documentation for end-users
Increase awareness and confidence across the organisation of business applications
Assist with business analysis work, using Excel
Identify, investigate and escalate system issues
Hold regular end-user meetings to discuss processes, support and training
The main thing you will need for this role is to be a confident people engager. This will be essential when delivering training and understanding the needs of the various teams across the organisation. Having a background in helping others in an organisation with CRM and data support will be a key criteria for you to stand out from other applicants.
To apply for this CRM Training and Support Officer role, please email your CV to our Office & Specialist Support Team quoting the reference number 71330DW All applicants must be eligible to work in the UK.
