A Leading Children's charity is currently seeking 2 x CRM Import Officers to join their team in central London over the build up to the busy Christmas period.

Key accountabilities:

• Supporting the loading of Christmas imports, ensuring that all data is accurate and loaded to schedule
• Merging organisation and contact records to ensure there is just one record per supporter
• Supporting the Import & Integrity Execs with any manual corrections required on the CARE_ng database
• Meeting set targets to ensure visibility to the teams within Fundraising of the performance/status of imports
• Ensuring compliance with all relevant laws, e.g. correct capture of Gift Aid Declarations, true & proper capture of Data Protection preferences
• Supporting the running of well-established imports to upload data onto the CARE database so that all supporter transactions, preferences, contact details and other data are continually updated and always accurate
• Managing your own work, balancing routine tasks with more complex projects so that both achieve their goals.
• Rigorously deliver complex, detailed work so that there are no mistakes

Person Profile

Competencies:

• Delivering results
• Working effectively with others
• Problem solving and decision making

Person Specification:

• Demonstrable knowledge of relational databases. Knowledge of the CARE database would be an advantage
• Proven experience in carrying out repetitive work to a high standard
• Thorough attention to detail, ensuring complete accuracy, even when under pressure
• Good problem solver, able to offer suggestions for improvements to processes or identify when something is not working correctly
• Resourceful, flexible with the ability to prioritise heavy workloads to meet tight deadlines
• Skillful at managing own time and ensuring everything is completed to schedule with Complete accuracy
• Reliable and hardworking with a positive outlook
• Excellent and proven communicator with the confidence to speak up, ask questions to gain a full understanding of the task required, or when have a suggestion to make
• Strong IT skills, particularly Excel, with the ability to learn new applications quickly
• Strong numeric and verbal reasoning skills