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CRM Business Analyst

CRM Business Analyst

  • Location:

    London, England

  • Sector:

    Database

  • Contract type:

    Contract

  • Salary:

    £35000.00 - £38000.00 per annum

  • Contact:

    Donovan Whittaker

  • Contact email:

    ss.perm@tpp.co.uk

  • Salary high:

    38000

  • Salary low:

    35000

  • Job ref:

    62950DW_1508158572

  • Published:

    about 1 year ago

  • Expiry date:

    2017-11-15

  • Consultant:

    #

Our client is a fantastic recognised mental health charity who are going through an exciting time of change and growth. They currently have an attractive opportunity within their established data team for an experienced CRM Business Analyst(Fundraising remit). This is a 18 month fixed term contract and offers the ideal candidate the opportunity to get handson with a CRM implementation project.

Key responsibilities for this CRM Business Analyst:

Drive Functional Design of CRM
Document current state and target state business processes
Identify and Mitigate system requirement gaps
Document detailed functional requirements and system use cases
Assist facilitation of UAT with stakeholders
Manage Business Requirement change through the project lifecycle

Essential criteria for this CRM Business Analyst:

Experience of business analysis in a CRM environment
Extensive experience of developing and delivering training programmes
Experience of Fundraising or Marketing Contact Management systems
Experience of project management methodology
Strong ability to adapt presentational style to suit target audiences of varying skill level

If you have the relevant experience please apply quoting the reference 62950DW. All applicants must be eligible to work in the UK.