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Community Support Worker

Community Support Worker

  • Location:

    London, England

  • Sector:

    Social Care & Housing, Social Work

  • Contract type:


  • Salary:

    Up to £20435.00 per annum

  • Contact:

    Gemma Hannington

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


  • Start date:


TPP are pleased to be working with a charity that supports people in the community with a learning disability and/ or autism.

35 hours per week, Monday-Friday, 9am-5pm

The purpose of this role:

Community Support Workers will give appropriate support to meet the needs of individual adult clients with a learning disability and or autism, who access the charities Equality Housing service, promoting clients' independence and wellbeing, and ensuring that safeguarding is kept at the forefront of all the work they do.

Community Support Workers must acquire a good working knowledge of the policies and procedures of the charity and Equality Housing and must work within those policies and procedures at all times.

Community Support Workers are accountable to the Manager of Equality Housing, and ultimately to the CEO and Board of Trustees.

Some of the duties and responsibilities:

- To demonstrate a commitment to the safeguarding of the clients and report any concerns to the manager immediately.
- To maintain good working practices within the team and report any concerns to the manager immediately.

-To ensure that the security of sensitive data is maintained in line with policy and GDPR.
-To update relevant reviews and assessments with the agreement of clients.
-To record and update significant and relevant information on individual clients' files
-To liaise with relevant staff regarding the completion of all benefit applications and rent payments made on behalf of the clients
-To write letters and reports
-To liaise with other agencies and organisations and make referrals, as appropriate.
-To maintain effective records through the use of all MS office apps and services including cloud based networks.

-To promote and facilitate client involvement in the running of Equality Housing, including decision making for future developments of the project and charity as an organisation
-To take account of clients' views on all aspects of the service
-To use the time with clients to assess and monitor their individual needs, then plan and implement appropriate support and action plans to meet those needs
-With the clients, to plan and implement appropriate interaction to maintain and promote their individual development to reach their full potential
-To encourage clients towards responsibility for their own physical well-being, the safety of self and others in and outside their homes
-To maintain up-to-date knowledge of clients' situations, needs and progress
-To maintain regular contact with specified clients as agreed
-To compile, with clients, necessary reports
-To encourage clients to participate in local community events, to use local facilities and transport
-To keep knowledge on benefits and services current and up to date

Working Relationships/Liaison
-To maintain constructive working relationships with the clients to promote their welfare and development
-To maintain constructive relationships with colleagues, families, officers and members of the charity and other professional agencies to promote the welfare and development of the tenants and clients
-To assist clients in communication with benefit offices, job applications, social workers and others as relevant
-To attend and participate in team meetings, keep accurate records and follow agreed action plans
-At the direction of the Manager, to assist and cover in any area of Equality Housing in times of colleagues' absence, e.g. due to sickness and holidays, and to be part of a rota for an out-of-hours advice line.
-To work with other professional agencies, e.g. psychologists and social workers, and to attend meetings at the direction of the Manager to promote the welfare and development of the clients

To be successful in this role you will need:

Experience of working directly with people with learning disability and/or autism in a community or residential setting.

Commitment to working positively with people with learning disability to promote their well-being and independence.

An understanding and commitment to the safeguarding of children and adults at risk

Demonstrate commitment to the rights of clients to participate fully in the decisions that affect their lives.

Able to maintain clear and accurate records including use of all Microsoft Office apps and other cloud based services.

Ability to write letters and complete forms for the tenants and clients.

To have good communication skills.

Ability to give advice and advocate for clients.

Ability to access and respond to needs expressed by the clients.

To work in partnership with colleagues, families, carers, professionals from other agencies, e.g. Social Services and Health.

To be able to use own initiative, to have the confidence to work alone and know when to seek advice and source information.

Home care skills and interests.

If this role is of interest please get in contact ASAP