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Childline Volunteer Counsellor

Childline Volunteer Counsellor

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    about 2 months ago

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Childline is a vital service available 365 days a year to support children and young people, whatever their worry or concern. Childline Birmingham currently have vacancies for Volunteer Counsellors.

As a Childline counsellor, you'll be there for young people and listen to them as they open up about whatever is worrying them, whether it's bullying, abuse, mental health, self-harm or family relationships - you'll be there to support them. You'll volunteer in our Birmingham Childline base, offering counselling support to children and young people over the phone or through our 1-2-1 online chat. Your supervisor will help you develop and evaluate your counselling skills. After your initial training, you will be able to help young people as well as identify when a child or young person may be at risk, but don't worry a supervisor will be on hand to give you plenty of support.

If you are interested in volunteering for Childline in Birmingham and want to find out more about the roles available, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:

  • Meet with staff as well as volunteers to ask any questions you may have
  • Learn more about the application process and your volunteer journey

Our meetings are designed to help you decide whether you want to apply - there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.

Click this link and then click "Apply" to sign up to a meeting:

If you have any queries about volunteering in Childline Birmingham, please contact

Please note you need to be at least 16 years old to apply for this role

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.