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Casework Officer

Casework Officer

  • Location:


  • Sector:


  • Contract type:


  • Salary:

    £30000.00 - £35000.00 per annum

  • Contact:

    Chenda Mc Manus

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Consultant:


We are working with a charity who support medical professionals, providing financial support, a mentoring service and a befriending service for those who feel isolated and in need of extra support.

As an organisation they have seen an increased demand in their services due to Covid, and are now looking for 2 Caseload Officers to join their team. You will deal with your own caseload, ensuring you provide support to doctors, medical students and their families.

As Caseload Officer you will

  • Process enquiries and applications, signposting enquirers to other sources of support if necessary.
  • Provide support to the Grants and Awards Committee, assisting with preparation of agendas, minutes, reports and any other work required by the Trustees.
  • Manage own caseload of new and ongoing applications for financial and other support.

They are looking for someone who

  • A team player who is flexible in a small team environment and is able to work collaboratively.
  • Strong proof reading skills, able to write letters, emails and reports clearly and concisely.
  • Ability to process information to handle cases effectively and be able to identify and solve problems.
  • A sympathetic listener, able to maintain discretion and confidentiality.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.