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Call Centre Manager

Call Centre Manager

  • Location:

    Aylesbury

  • Sector:

    Office & Specialist Support, Supporter Services

  • Contract type:

    Permanent

  • Salary:

    £45k - 50k per year

  • Contact:

    OS Perm Team

  • Contact email:

    officesupport@tpp.co.uk

  • Contact phone:

    02071986020

  • Salary high:

    50000

  • Salary low:

    45000

  • Job ref:

    56212GM

  • Published:

    about 3 years ago

  • Expiry date:

    2016-06-17

This prestigious national charity are recruiting an experienced Call Center Manager to be responbsbile for all aspects of team management.

You will have an opportunity to make a tangible impact to this fantastic organsiation and will be expected to recruit, train, inspire and performance manage the team 30 staff, ensuring that an exceptional customer experience is always at the heart of the operation.

You will be expected to improve current processes and set KPI's, ensuring that call center targets are met.

It is essential that you have extensive Call Center Management experience, please apply and I can forwrd more details.