£45k - 50k per year
OS Perm Team
almost 3 years ago
This prestigious national charity are recruiting an experienced Call Center Manager to be responbsbile for all aspects of team management.
You will have an opportunity to make a tangible impact to this fantastic organsiation and will be expected to recruit, train, inspire and performance manage the team 30 staff, ensuring that an exceptional customer experience is always at the heart of the operation.
You will be expected to improve current processes and set KPI's, ensuring that call center targets are met.
It is essential that you have extensive Call Center Management experience, please apply and I can forwrd more details.