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Branch Network Manager

Branch Network Manager

  • Location

    London, England

  • Sector:

    Business Development

  • Contract type:

    Permanent

  • Salary:

    Up to £45000 per annum

  • Contact:

    Donovan Whittaker

  • Contact email:

    ss.perm@tpp.co.uk

  • Job ref:

    67515CM_1538124483

  • Published:

    21 days ago

  • Expiry date:

    2018-10-28

  • Consultant:

    #

A leading financial institute are recruiting for an Branch Network Manager. This is a permanent full time position based in London.

Your main responsibilities in this Branch Network Manager role:

Manage a team of support staff in the development of volunteer committee engagement
Develop key relationships within the branch network
Working with your team in providing new members with welcome packs and clear guidelines
Offer face-to-face contact and support for branches
Provide content for quarterly bulletins ensuring regular and consistent communication
To oversee a programme of visits by HO staff to the Branch Network
Increase engagement through recognised channels: social media, email, website
Develop and implement policies to promote good governance

Essential criteria for this Branch Network Manager role:

Demonstrable track record of improving an organisation's engagement levels
Proven experience in raising the customer service and reliability factor of a frontline team
*Ideally in the membership space
A strong focus on priding oneself on delivering a high standard of customer experience improvement
Outstanding communication and interpersonal skills
A natural leader, highly organised with some supervisory/team leading experience

To apply for this Branch Network Manager role, please email your CV to our Office & Specialist Support Team quoting the reference number 67515CM. All applicants must be eligible to work in the UK.