Branch Network Manager
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Location:
London, England
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Sector:
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Contract type:
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Salary:
Up to £45000 per annum
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Contact:
Chenda Mc Manus
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Contact email:
ss.perm@TPP.co.uk
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Salary high:
45000
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Salary low:
45000
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Job ref:
J67515CM_1539357078
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Published:
over 2 years ago
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Expiry date:
2018-10-28
A leading financial institute are recruiting for an Branch Network Manager. This is a permanent full time position based in London.
Your main responsibilities in this Branch Network Manager role:
-Manage a team of support staff in the development of volunteer committee engagement
-Develop key relationships within the branch network
-Working with your team in providing new members with welcome packs and clear guidelines
-Offer face-to-face contact and support for branches
-Provide content for quarterly bulletins ensuring regular and consistent communication
-To oversee a programme of visits by HO staff to the Branch Network
-Increase engagement through recognised channels: social media, email, website
-Develop and implement policies to promote good governance
Essential criteria for this Branch Network Manager role:
-Demonstrable track record of improving an organisation's engagement levels
-Proven experience in raising the customer service and reliability factor of a frontline team
*Ideally in the membership space
-A strong focus on priding oneself on delivering a high standard of -customer experience improvement
-Outstanding communication and interpersonal skills
-A natural leader, highly organised with some supervisory/team leading experience
