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Membership Supervisor - EXPIRED

Job Title Membership Supervisor - EXPIRED
Contract Type Permanent
Location London
Salary £30k per year
Job Published 15 Jan 2016
REF 54518CK
Contact Name Chloe Keyte
Contact Email

Job Description - EXPIRED

A well-established membership organisation within the arts sector are seeking an experienced Membership professional to manage a team of 6. The successful candidate will have strong leadership skills and ideally will have a background within membership, visitor attraction, and supporter care or customer service.

Main duties for the Membership Supervisor:
Manage and develop a team of 6
Manage budgets and finances fir team
Managing a shift rota for the team of 6
To ensure that all membership applications are processed efficiently
Working closely with the database team
To manage all complaints from members

Essential criteria for the Membership Supervisor:
Excellent communication skills
Knowledge of membership, visitor attraction, supporter care or customer service
Experience of managing and developing members of staff
Technical understanding of Gift Aid, Data Protection and auditable processes
Ability to manage KPI's individually and for a team

To apply for this Membership Supervisor role, please email your CV to our Office & Specialist Support Team quoting the reference number 54518CK. All applicants must be eligible to work in the UK.

Ref: EXPIRED - 54518CK | Published: 15th Jan 2016