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Donation Processing Manager - EXPIRED

Job Title Donation Processing Manager - EXPIRED
Contract Type Temporary / Interim
Location London Arena
Salary £19.30 - 22.00 per hour
Job Published 02 Sep 2015
REF 52951PMR
Contact Name Penny Raven
Contact Email

Job Description - EXPIRED

Donation Processing Manager - Temporary

Our client a leading health charity based in north London are seeking an experienced Donation Processing Manager to support and manage the team on an interim basis for approximately 8 weeks.

The Donation Processing Manager will report to the Head of Supporter Engagement, you will be responsible to lead and manage the team to ensure that they provide a high level of service to both internal customers, supporters, members, volunteers and members of the public. To manage the day to day operational work of the team and to contribute to the overall success of the whole Supporter Services Team

- Experience of developing and delivering internal and external customer service and support via a team
- Experience of recording, analysing and reconciling financial and numerical data
- Experience of writing and responding to complaints and feedback
- A proven track record of success in leading and managing a team of comparable size and complexity, to deliver high quality results to deadlines
- Experience of managing direct debits, including the BACs process both in-house and with third parties
- Experience of developing, communicating and implementing business plans
- Proven planning and project management experience to control effective use of resources
- Experience of appointing and managing third party suppliers
- Demonstrable experience of applying effective problem solving techniques when the situation demands
- Experience of developing and implementing new systems and processes that have lead to improved efficiencies

- Experience of financial and budgetary management
- Experience of internal and external audits

Donation Processing Manager
Temporary ASAP - 8 weeks
£19.30ph - £22.00ph (depending on experience)
North London
Reference: 52951PMR

Ref: EXPIRED - 52951PMR | Published: 02th Sep 2015