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Job Title CRM Manager - EXPIRED
Contract Type Contract
Location City of London
Salary £50k per year
Job Published 25 Feb 2016
REF 54985RO
Contact Name Ricky Oliphant
Contact Email

Job Description - EXPIRED

CRM Data Manager – 6 months initially

Our client a leading professional body are currently looking for a CRM Manager to join their growing team. This role is based in Central London and is paying £50,000 pro rata.

The purpose of this role is to develop process, upskill staff and devise a CRM strategy that will not only be relevant to the membership side of the business but the wider organisation as a whole. The organisation are very aware that the CRMs functionality is not being maximised to its full potential and are therefore keen to recruit a CRM champion to lead on this project.

Key responsibilities and duties;

  • Ensure CRM Dynamics processes reflect the needs of the business and are aligned to support the needs of the membership function
  • Be the key person responsible for identifying and owning CRM Dynamics business process needs and changes, ensuring it is segmented effectively for targeted activities and remains an effective business tool
  • Work closely with the Head of Membership, Finance Director, IT Manager, other department colleagues and third parties to ensure the CRM Dynamics structure accurately reflects all membership activities
  • Ensure clear communication within the membership team and the wider organisation in relation to CRM Dynamics changes and development
  • Work closely with the Head of Membership and IT Manager to manage the CRM Dynamics development budget
  • Ensure colleagues are trained and up to date on CRM Dynamics capability and business processes
  • Carry out regular data cleanse activities on member and non-member data held within CRM Dynamics, performing routine quality checks on the membership data
  • Create concept solutions to assist with accuracy, development and quality of the data held, tracked and reported on
  • Accurately maintain and update membership records, ensuring membership practices conform to statutory and regulatory requirements, i.e. the Data Protection Act

Person specification;

  • Previous experience within a similar senior CRM / Data role
  • Experience of process mapping
  • Ability to train other members of staff on the database
  • Consultative approach with strategic focus

If you are interested in this vacancy please apply ASAP via this advert.

CRM Data Manager

£50,000 pro rata

Central London

Fixed term contract

Reference number 54985RO

Ref: EXPIRED - 54985RO | Published: 25th Feb 2016