Operations Manager

Risk Partnership Programme Operations Manager
Our client is the world's leading indemnifier of health professionals and is a not-for-profit mutual organisation, based in Central London close to all amenities and transport. They are now seeking an Operations Manager to join their professional team. This is a key operations position within the Dental Protection Group
Purpose of the role
To ensure that the operational and administrative aspects of Dental Protection's Risk Partnership programme are carried out in line with the defined objectives for the programme.
To act as a central focus of knowledge and information regarding the status of the programme, and an effective link between various phases, and various teams of people involved. To coordinate and monitor the processes of the team.
Assist in improving the risk profile of the membership database and the promotion of Dental protection and the organisation.
Typically 200-220 UK members will be included within the Active Phase of the programme, during which they will work closely with a specific local dental advisor.
The post holder will arrange up to 400 Local Dental Adviser visits each year to members within RPP, and coordinate, arrange invoicing, and receive reports.
Key areas
To assist the coordinator with the timely and efficient administration of the Active and Support phases of the programme. To monitor and report upon all activity within the above phases, in both the screening and assessment processes, and in the Advisory phase.
To maintain the database, assist the screening team in the assessment of members, liaise with local advisers and assist with the development of the computer system and database.
The job holder will…..
Have excellent communication and influencing skills
Have excellent administrative and process management skills
Have a thorough understanding of the RPP and the MGS computer system
Be analytical and logical
Be up to date with current developments in dento-legal aspects of dentistry
have good IT skills using windows based software programmes, managing databases and PowerPoint presentations.
Understand the legal and regulatory procedures relevant to dentists
Be able to prioritise and meet tight deadlines and have attention to detail
Work well under pressure
Must have team working skills, ability to prioritise, ability to supervise with proven supervisory experience, ability to recognise when colleagues need support, training and guidance,
Must demonstrate initiative and a commitment to outstanding service delivery.
Location: Central London
Salary: £40,000 & generous benefits
Hours: 37.5 hours per week
To apply, email your CV to medical@tpp.co.uk quoting reference 34935PC or call Pia Casali for more information. All applicants must be eligible to work in the UK.
TPP is acting as an Employment Agency in relation to this vacancy.